Complete an analysis of the Quick Trip. Assess the organisational layout, performance metrics, and the technology that is used to measure performance and connect with consumers.
The Quick Trip Case Study is available in the course shell. It is also available at the following link: http://supplychainresearch.com/images/quik_trip.pdf
Write a six to seven (6-7) page paper in which you:
Evaluate Quick Trip operations strategy and explain how the organisation seeks to gain a competitive advantage in terms of sustainability.
Analyse how operation management activities affect the customer experience. Select two (2) operation management challenges and provide the solutions for confronting them.
Examine Quick Trip value chain and evaluate its effectiveness to operations in terms of quality, value creation, and customer satisfaction.
Determine the different types of performance measurements that can be used to measure Quick Trip service-delivery system design. Select at least two (2) types that can be applied and provide justifications for the selection.
Examine the different types of technologies applied to Quick Trip service operations and evaluate how the technologies strengthen the value chain.
Use at least two (2) quality resources in this assignment that do not include the initial case study. Note: Wikipedia and similar websites do not qualify as quality resources.
Your assignment must follow these formatting requirements:
The specific course learning outcomes associated with this assignment are: