Please note that this is a master level course so master level work. Please check the grammar and you have to use the reading that I have provided to you. You must answer all the questions that I post. Thank you.
Agency Supervision and Conflict Resolution
o Review Chapter 10, “Listening to Out-Group Members” (pp. 217-237)
o Chapter 11, “Managing Conflict” (pp. 239-271)
o Chapter 13, “Overcoming Obstacles” (pp. 301-319)
o “Social Work Supervision: Trauma Within Agencies” (pp. 7–9)
Application: Safety and Agency Responsibility
When you walk into a human services organisation, do you think about your safety? What about when you prepare to make a home visit or attend a meeting in the community?
As a social worker, you may find yourself in situations in which your personal safety is at risk. Although you, as an administrator, cannot prepare for every situation, you should be proactive and put a plan into place to address issues related to workplace violence in the event that it occurs.
For this Assignment, focus on the Zelnick et al. article on workplace violence and consider what plan you might want to have in place if you were an administrator having to address a similar workplace violence situation.
Assignment (2–3 pages in APA format): Draft a plan for a human services organisation explaining how to address traumatic emergency situations. Include both how to respond to the emergency and how to address any long-term effects.
Finally, based on this week’s resources and your personal experiences, explain your greatest concern about the safety of mental health professionals working in a human services organisation.