Innovation of Information Systems Qualitative Research

For this discussion section find two peer reviewed academic journal articles that directly relate to your research topic that use qualitative analysis [Chapters 10 & 11].  [While the book focuses on ethnography and focus groups, qualitative analysis also includes content analysis, in-depth interviews, and discourse analysis among others.]

Describe the details of the qualitative analysis [enough to give a reader a sense of the time, effort, and artefacts involved].

Describe how these articles provide added value to your topic because of their qualitative methodology.

Chloe

1a.  This study uses qualitative meta-synthesis to take a holistic approach to innovation in information systems companies.  The article stated that the researchers used qualitative meta-synthesis that analysed over 370 different articles, journals or other written forums, which required a severe amount of time to read a review and correlate to each other to show a holistic approach.

Some of the artefacts used were, “Fear of technological complexity”, “Data collection and processing tools”, and others in Table 1 (Lawrence, 2013).

1b.  Information systems innovation is difficult.  Not only just systems such as Facebook and Google but the backbone of systems that run corporations such as FedEx and UPS.  Changing the users’ experience where it is not just easy to use, but functional has always been difficult such as when we think back to how clunky MyS pace and AOL were.

This article is about how cultures in information systems companies need mediation to generate innovation, which is directly applicable to how to generate innovative environments.

2a.  This research focused on how social media could or could not enhance innovation.  The researcher’s hypothesis was that a new connection + novel idea = innovation.  In order to connect people, the researcher’s used social media due to its proclivity in today’s world.  There were 31 owner-managers from the United Kingdom that signed up and 42 interviews that were conducted.

The result of those interviews were over 500 pages of transcripts that required combing through, but first as binned by coding into nine different categories.  Overall, there was an extensive amount of qualitative research conducted is considerably larger than most qualitative studies.

2b.  This article specifically applies to my topic of how to generate innovative environments because it takes a 21st-century approach to innovation, which is ironic, and assess how to use social media to generate innovative ideas.  Though overall the discovery is that social media is a difficult platform to meet strangers, there is an avenue such as like type communities on social media that would work better.

References:

Lawrence, C. (2013). A Holistic Narrative of Culture’s Mediation of Information Systems Innovation: A Qualitative Meta-Synthesis. Journal of Global Information Technology Management, 31–52.

Berne, D. F., Coda, R., Krakauer, P., & Donaire, D. (2019). The innovation challenge in micro and small enterprises

(MSE): An exploratory study at São Paulo metropolitan region. Studii de Ştiintă Şi Cultură, 15(4), 235–252. https://doi.org/10.1108/INMR-03-2019-0031

PAUL:

Part one:

Article one: The article chosen discusses how sales professionals perceive leadership. Interviews were conducted with both sales leaders and salespeople. What was found was that the salespeople overwhelmingly supported specific leadership traits that contributed to their overall performance.

The four areas covered were coaching, collaborating, championing, and customer engaging. These perspectives were looked at in a broader view that covered theories such as servant and authentic leadership.

Article two: The second article conducted semi structured interviews as well. This study discusses how nurse leaders perform with emotional intelligence. Healthcare is an extremely demanding environment and having strong leadership in place is important.

Previous to the current study nurse leaders were more concerned with “hitting targets than caring for patients” (Mansel, B., & Einion, A. (2019). There were a few major themes that rose from the conducted interviews.

Main themes are listed as followed, sensing others, experiencing the affected sense of self, strategies employed to build the team, and reading the flux of the organisation.

Part two:

Article one: This article chose to conduct semi structured interviews. “Each semi structured interview lasted between 50 and 110 minutes; in total, we recorded over 47 hours of inter-views. The interviews were recorded after informed consent and permission were provided by the participants.

The interviews were conducted in English (the working language of the company) by a single interviewer. This standard qualitative protocol eliminates inter-interviewer differences, enabling similarities and differences between the interviews to be evaluated more accurately” (Peesker, K. M., Ryals, L. J., Rich, G. A., & Boehnke, S. E. (2019).

Article two: My second article conducted a semi structured interview. “Semi structured interviews were carried out, audio recorded, transcribed verbatim, then analyzed using IPA as outlined in Box 1” (Biggerstaff and Thompson, 2008). Ethical considerations were given to the nurse leaders and how the information would be used after the study.

The “participant interviews were carried out in a private location at times convenient to the nurses” (Mansel, B., & Einion, A. (2019). One limitation proposed was that since there was a small sample size the individuals selected may have been more motivated.

Part three:

Even when performing stressful job requirements leaders can leave a lasting impression on their subordinates. Many of the terms found within both texts relate to performing Military Training Instructor duties. Having a greater understanding of Emotional Intelligence and taking the time to understand leadership theories is beneficial. People innately have specific qualities about them.

They use these traits that they know about themselves to their advantage. I believe affording nurses and sales personnel the opportunity to take a leadership course or attend conference would increase organisational output. Many within the nurse field find themselves in that profession because they enjoy it. Having strong leadership will empower those nurses to do well.

References:

Mansel, B., & Einion, A. (2019). “It’s the relationship you develop with them”: emotional intelligence in nurse leadership. A qualitative study. British Journal of Nursing, 28(21), 1400.

Peesker, K. M., Ryals, L. J., Rich, G. A., & Boehnke, S. E. (2019). A qualitative study of leader behaviours perceived to enable salesperson performance. Journal of Personal Selling & Sales Management, 39(4), 319–333. https://doi.org/10.1080/08853134.2019.1596816

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